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Welcome to Zebra AI

How to Get Started

If you’ve purchased a subscription, follow these simple steps to set up your account or add users.
Step #1

Access the Subscription Management Portal

  • Go to our Chargebee portal to manage your subscription or add users. 
  • Use the email address you used to purchase the Zebra AI license to log in. (see image)
Access Chargebee Portal
Step #2

Add User Emails (Business Plan Only)

For Business Plan Subscribers

  • After logging in click on the Zebra AI subscribtion (image below).
  • Navigate to the field for adding user emails who will be accessing Zebra AI (image below).
  • Add 5 emails but make sure each email is entered on a separate line, as shown in the example below:

Important: 

  • All email addresses must be Microsoft or Google accounts othervise users will not be able to sign in to Zebra AI.
  • Only the first 5 emails entered will be granted access under the Business Plan.


For Personal Plan Subscribers

  • You cannot add multiple users. Personal Plan accounts are limited to a single user.
  • To update account details or manage billing, use the Chargebee portal.
 
Step #3

Wait for the License to Sync

Once the email addresses are entered (Business Plan), Zebra AI will update the licenses within a minute. Users will then have full access. If access isn’t immediate, refresh the page.

Key Points to Remember:

  • Personal Plan: Limited to one user. Account management can only be done via the Chargebee portal.
  • Business Plan: Add up to 5 users by entering emails in the designated field.
  • Make sure each user’s email is a Microsoft or Google account to ensure proper login.
  • If you experience any issues or delays, refresh the page after a minute to activate the licenses.

Your questions our answers

  • What types of licenses are available?

    Zebra AI offers “free” and “paid” licenses. Free licenses allow limited daily interactions, while paid licenses unlock full access to all features.

  • How many users can I add?

    In Personal plan the product can be used only by one user. In the Business paid plan, you can add up to 5 users. If you need more users, feel free to contact our sales team for assistance.

  • What should I do if a user can’t log in?

    Ensure the email address added is a Microsoft SSO account or Google account. If issues persist, try refreshing the page after a minute or contact support.