How to Get Started
Access the Subscription Management Portal
Go to our Chargebee portal to manage your subscription and add users. Use the email address you used to purchase the Zebra AI license to log in. (see image)
Access Chargebee PortalEnter the User Emails
After logging in click on the Zebra AI subscribtion (image below).
Click on the the right field where you will add email addresses of the users who will be accessing Zebra AI (image below).
Add 5 emails but make sure each email is entered on a separate line, as shown in the example below:
Important: All email addresses must be Microsoft or Google accounts othervise users will not be able to sign in to Zebra AI.
Wait for the License to Sync
Once the email addresses are entered, Zebra AI will update the licenses within a minute. Users will then have full access to the platform. If the access isn’t immediate, simply refresh the page.
Key Points to Remember:
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Each subscription allows you to add up to 5 users. Only the first 5 email addresses entered will be given paid access.
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Make sure each user’s email is a Microsoft or Google account to ensure proper login.
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If you experience any issues or delays, refresh the page after a minute to activate the licenses.
Your questions our answers
What types of licenses are available?
Zebra AI offers “free” and “paid” licenses. Free licenses allow limited daily interactions, while paid licenses unlock full access to all features.
How many users can I add?
In the PRO paid plan, you can add up to 5 users. If you need more users, feel free to contact our sales team for assistance.
What should I do if a user can’t log in?
Ensure the email address added is a Microsoft SSO account or Google account. If issues persist, try refreshing the page after a minute or contact support.